Contact information

Contact Information

Effective date: July 1, 2026
Last updated: July 1, 2026

You may contact Luzdan with questions about products, orders, deliveries, pickups, exchanges, returns, claims, privacy, or customer service.

Business name: Luzdan
Phone: 787-798-7350

Customer service hours:
Monday to Saturday: 8:00 a.m. – 5:00 p.m.
Sunday: Closed

Official contact channels:

• Phone: 787-798-7350

• Facebook Messenger

• Instagram DM

• TikTok

To help us respond to your request faster, please include the following information when applicable:

• Full name.

• Order number.

• Purchase date.

• Contact phone number or email.

• Clear description of the request.

• Photographs of the product or packaging, if the request involves a claim, damage, defect, or incorrect product.

Communications through social media, direct messages, email, SMS, WhatsApp, or other digital channels may be used to handle requests, process orders, coordinate deliveries, manage claims, or provide customer service.

Promotional communications will be subject to the customer’s consent and to our Privacy Policy.